There are many contractors who advertise that they are qualified to service HVAC units. Unfortunately, many homeowners have experienced service call or installation dissatisfaction as a result of shoddy work, exorbitant charges or both. As homeowners, how do we ensure that we are getting the level of service required to not only repair equipment, but that also meets the terms of the manufacturer’s warranty? Hiring a contractor who has earned NATE certification (North American Technician Excellence) is the answer.
A NATE member has been trained, tested and certified in one or more HVAC-R (heating, ventilation, air-conditioning and refrigeration) areas for designated pieces of equipment, such as heatpumps, gas or oil furnaces. Hiring an HVAC installer who has NATE certification will ensure that your equipment will meet the manufacturer’s advertised SEER (seasonal energy-efficiency ratio), the AFUE (annual fuel utilization efficiency or HSPF (heating seasonal performance factor). Things that can lead to HVAC equipment inefficiency include:
- High or low out-of-specification refrigerant levels
- Inadequate air flow
- Improper duct sizing, sealing and location
- Incorrect choice of air filter
- Error in sizing equipment to match load
- Lack of regular cleaning maintenance
A contractor who has demonstrated expertise by earning NATE certification is a highly qualified industry professional. They are part of an organization that actively promotes HVACR industry professionalism and service excellence. When hiring a contractor who has earned NATE certification, you can be confidant that your HVACR equipment if being installed or serviced by a committed professional. NATE certified professionals continuously update their credentials in order to keep up with the ever-changing technologies and innovations of the HVACR industry. Customer satisfaction and a commitment to quality service are the principles upon which the NATE organization are based.
A contractor that has earned NATE certification will work to deliver, quality, energy savings, air-quality, comfort, reliability and peace of mind.
If you have any HVACR questions or want information about contractors who have earned NATE certification, contact Overland Park Heating and Cooling, Inc.
Our goal is to help educate our customers about energy and home comfort issues (specific to HVAC systems). For more information about air-conditioning and other HVAC topics, download our free Home Comfort Resource guide.